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  North America/Caribbean Northwest Airlines  
Northwest Airlines
 


 
 
 
Northwest Airlines
Corporate Headquarters
2700 Lone Oak Parkway
Eagan, MN 55121
USA
 
Phone:     (612) 726-2111
Fax:         (612) 726-7123
 
Web:        www.nwa.com
 
IATA code:       NW
Ticker:             NWACQ.PK (Pink Sheets)
Founded:         1926
 
2005 Revenues:         $12.286 B
2005 Net Revenues:    ($ 2.533 B)
 
2006 Revenues:          $12.568 B
2006 Net Revenues:    ($ 2.835 B)
 
Fleet size:                 361
Destinations:             255
Alliance:                   SkyTeam
 
In-Flight magazine:     NWA WorldTraveler
 

 
 
Phone Numbers
Domestic Reservations:                1-800-225-2525
Hearing Impaired (TTY/TDD)          1-800-328-2298
Asian Language Reservations:        1-800-692-2345
French Language Reservations:      1-800-345-7458
Spanish Language Reservations:     1-800-345-7411
 
Baggage Services:                       1-800-745-9798
Customer Relations:                     (701) 420-6282
(post travel issues)
 
 
 
Frequent Flyer Program
WorldPerks
 
WorldPerks Phone:      1-800-447-3757; 5:00 am to 12:30 am CST
   
WorldPerks Benefits:
  • Earn miles by flying or making purchases on your credit card.
  • You can combine the miles you earn from flying with the miles you earn from shopping and other activities in to just one WorldPerks account - easy to manage and track.
  • Book award tickets through Northwest Airlines' website or through the Reservations Center.
  • Redeem miles for travel to more than 900 cities in over 160 countries, on six continents - virtually anywhere in the world - through the Northwest Airline Partner network.
  • For loyal travelers, WorldPerks offers an Elite program that offers benefits such as priority check-in and upgrades to First Class.
Membership levels:
WorldPerks Elite Status
The 2007 Elite program runs from March 1, 2007 through February 29, 2008. To achieve or retain your Elite status for the 2008 program year and upgrade your membership during 2007, simply earn the required number of Elite Qualifying Miles or Elite Qualifying Segments listed below between January 1 and December 31, 2007.
 
Elite Status                Qualifying Miles         Qualifying Segments
Platinum Elite               75,000                         100
Gold Elite                     50,000                          60
Silver Elite                   25,000                          30
 
If, before year end, you earn either the number of miles or the number of segments for Elite membership, we'll upgrade your status one business day after the qualifying flight is posted to your account. We'll then mail your new credentials within four weeks of the status upgrade.
 
Elite Qualifying Miles
  Elite Qualifying Miles are earned from:
  • Credited flight miles on Northwest, KLM and other Elite qualifying carriers.
  • The 50% Elite qualifying bonus earned for paid First/World Business ClassSM travel.
  • The 50% Elite qualifying bonus earned on NW Y/B fares in Economy class.
Elite Qualifying Miles can be earned on the following airlines: Northwest, Northwest Airlink, Aeroflot Russian Airlines, Aeromexico, Air France, Alitalia, Continental Airlines, Continental Express, Continental Micronesia, CSA Czech Airlines, Delta Air Lines, Delta Connection, Delta Shuttle, KLM Royal Dutch Airlines, Korean Air, Air Europa, Alaska Airlines, China Southern, Copa Airlines, Hawaiian Airlines, Horizon Air and Malev Hungarian Airlines.
 
Elite Qualifying Segments
  Members who don't necessarily travel far in distance to earn mileage but fly frequently can qualify for Elite status based on the number of segments flown. All paid fare classes eligible to earn WorldPerks miles on Northwest or any of our Elite Qualifying Airline Partners will count toward your Elite Qualifying Segments (EQS) for the 2008 program year (flights operated by Delta are excluded).
 
Elite Membership Benefits
 
 
Airline Club
WorldClubs
 
 
Overview:
WorldClubs, Northwest's private airport lounges, and its affiliated worldwide lounge network offer the resources you need to make travel arrangements, catch up on work or simply unwind during your travels.
Our network offers access to more than 150 WorldClubs and affiliated partner locations. Each Northwest-operated location provides services and amenities to help make the most of your travel experience.
 
Benefits and Services
Northwest's WorldClubs offer a variety of services and amenities enabling you to efficiently conduct business or simply relax. To enhance your travel experience, we offer:
WorldClubs Service Representatives who can assist you with seat assignments, flight information, reservations, Northwest WorldPerks® account status and general travel assistance.
  • Complimentary cocktails, beer and wine.
  • Complimentary soft drinks, coffee, tea, juices and cappuccino.
  • Complimentary snacks and beverages.
  • Complimentary USA Today and The Wall Street Journal.
  • Complimentary use of local telephones (some locations).
  • Credit card telephones.
  • Fax and photocopy service.
  • Private work stations with data port access.
  • Free Wi-Fi service for members and guests at most Northwest-operated locations.
  • Private conference rooms at select locations.
    • Our conference rooms feature all the necessary equipment for business meetings including TVs, VCRs, overhead projectors and whiteboards.
  • Reservation of semi-private meeting rooms at no charge.
  • Catered lunches in the conference rooms for your business meetings.
Some amenities and services may not be available at affiliated locations.
 
Reciprocal Airline Lounge:
  • Aeromexico
  • Alaska Airlines
  • Continental Airlines
  • Delta Air Lines
  • KLM
  • Air France
  • Alitalia
  • Czech Airlines
  • Aeroflot
Note: locations and access may vary so consult the NWA WorldClubs’ website for more detailed information on their locations:
 
 
Membership:
 
Membership Type       Base          Silver Elite      Gold Elite      Platinum Elite
One Year                     $400*            $350               $300                $250
One Year Spouse          $295              $230               $155                $130
Three Year                $1,120*            $895               $760                $625
Three Year Spouse        $770              $585               $435                $360
Lifetime                     $4,690          $4,065             $3,440             $2,815
Lifetime Spouse           $3,520          $2,910             $2,450             $2,020
 
* $50 initiation fee; waived for WorldPerks’ members. The fee is required to reinstate a membership that has lapsed.
 

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